Terms and Conditions
SM-Pros.com is the professional supply division of Screen Magic.
1. Introduction
Welcome to SM-Pros.com, the professional supply division of Screen Magic. Screen Magic is operated by PVA Group LLC. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing this website or placing an order, you agree to these Terms and Conditions.
If you do not agree with any part of these terms, please do not use this website.
2. Business Information
SM-Pros.com is operated by Screen Magic.
Screen Magic® is operated by PVA Group LLC
SM-Pros.com is the professional supply division of Screen Magic®.
PVA Group LLC
3059 N Sea Pines
Mesa, AZ 85215
United States
Customer service: info@sm-pros.com
3. Professional Use
Products sold on SM-Pros.com are intended for professional window cleaning businesses and commercial users. Orders may be subject to verification to ensure they are placed by legitimate professional customers.
4. Product Information
We strive to ensure all product descriptions, images, and specifications are accurate. However, slight variations may occur due to packaging updates or manufacturing improvements.
Screen Magic reserves the right to modify product specifications, pricing, or availability without notice.
5. Pricing
All prices listed on this website are in U.S. Dollars (USD) and are subject to change without notice.
Wholesale and case pricing is provided for professional customers and may require minimum order quantities.
6. Orders
By placing an order on SM-Pros.com, you agree that:
• All information provided is accurate
• You are authorized to use the payment method provided
• You are purchasing products for lawful purposes
Screen Magic reserves the right to cancel or refuse any order at its sole discretion.
7. Payment
We accept major credit cards and other payment methods displayed during checkout.
Payment must be received in full before an order is processed and shipped.
8. Shipping
Orders are typically processed within 1–3 business days. Shipping times vary depending on destination and shipping method selected.
Shipping charges are calculated during checkout.
Once an order has shipped, Screen Magic is not responsible for delays caused by carriers.
9. Returns and Refunds
Please refer to our Return Policy page for full details regarding returns and refunds.
In general:
• Products must be returned unused and in original packaging
• Return requests must be made within the specified return window
• Certain wholesale items may be non-returnable
10. Limitation of Liability
Screen Magic products should be used according to their intended purpose and instructions.
Screen Magic shall not be liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
11. Intellectual Property
All content on this website, including logos, images, text, and product information, is the property of Screen Magic and may not be copied or used without permission.
12. Website Use
You agree not to:
• Use this website for fraudulent purposes
• Attempt to access restricted areas of the website
• Interfere with the operation or security of the website
13. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect and use personal information.
14. Governing Law
These Terms and Conditions are governed by the laws of the State of Arizona, United States, without regard to conflict of law principles.
15. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
sm-pros.com is operated by PVA Group LLC
Email: info@sm-pros.com
Address: 3059 N Sea Pines, Mesa, AZ 85215
